At Cooper Complete we respect your right to privacy and we understand that, as a visitor to Cooper Complete and/or our sites in the Cooper Aerobics Network, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences to access certain interactive sections of our site and to manage your profile information.
In general, you can visit our site without telling us who you are or revealing any personal information about yourself.
We receive and store any information you enter on our website or give us. The personal information we may collect includes:
- Contact information (name, billing and mailing address, email address and telephone number)
- Payment information (credit or debit card information)
- Unique identifiers (username and password)
- Order history
- Other information (such as gender, age and interests)
The information Cooper Complete collects (customer data, purchasing information, registration for newsletters, responses to surveys, questions and the types of products you buy) may be used to deliver the most relevant Cooper Aerobics Network coupons, promotional products and offers to you. Survey responses are used only to improve our services and products and to help us better understand your usage, preferences and attitudes. This information is used in collective form during our sales and normal business processes. We use the identification of your IP address for click stream analysis and access times are identified for tracking and sequencing events. In addition, we use registration information to track coupon usage and to identify any potential fraudulent activity.
Cooper Complete and the Cooper Aerobics Network will never make any personal identifiable individual information available to third parties for third-party marketing, without your explicit agreement. Cooper Complete shares website usage information about visitors to our website who have received a targeted promotional email campaign for the purposes of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we note the email you receive and some of the pages you visit on our website through the use of pixel tags. Email information is shared with third party web delivery sites and secure databases, but ONLY for use by Cooper Complete and Cooper Aerobics Center. Email information may be combined with additional information provided by the user at registration or augmented from other data sources.
We take precautions to protect your information. When you submit sensitive information via Cooper Complete, your information is protected both online and offline.
Whenever we collect information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for “https” at the beginning of the address of the web page. When you sign up online to receive the Cooper Aerobics e-newsletter, The Cooperized, the information is sent directly to a secure database. The database resides in a highly protected facility with sophisticated security systems and controlled physical access. Access to all data is permitted only to individuals who need the information to perform a specific job function. No general access is provided within or outside Cooper Aerobics Network. All pre-authorized individuals must provide a user ID and password match.
When you register with Cooper Complete or Cooper Aerobics Network, you may be asked if you wish to receive newsletters and special offers and promotions. If you do not wish to receive communication, you need to have the appropriate box checked as some of the boxes may have been pre-checked for your convenience. If you do not wish to receive updates, correspondence or other offers, simply uncheck the corresponding box.
Our site and those of our partners may contain links to other websites. Those other sites may have privacy policies that differ from that of Cooper Complete and may share or otherwise use the personal information you choose to provide to them. We have no control over any personal information you choose to provide to sites other than Cooper Complete.
Cooper Concepts, Inc.
12200 Preston Road
Dallas, TX 75230