The Cooper Complete return policy is quite simple: All Cooper Complete Nutritional Supplements are covered by a 100 percent satisfaction guarantee. If you are not 100 percent satisfied with your purchase, for any reason, please return the unused item(s) to us for a full and prompt refund or exchange. Be sure to include your name and contact information (phone number and/or email) with the return so we can ensure the purchase is credited back to your payment information. Although it isn’t required, we would also appreciate an explanation of the reason for your return. If you would like to exchange the merchandise, please be sure to let us know what you would like instead.
Cooper Concepts, Inc.
12230 Preston Road
Dallas, Texas 75230
Your refund will be issued to the credit card or debit card used at the time of purchase. If you shared your email with us at the time of purchase, you will receive an email notification of the amount being refunded back to your card.
Returned shipments are promptly opened and processed. If you made your purchase using a check, it may take up to three weeks for the refund check to be received.
For questions or comments regarding your return, call toll-free 1-888-393-2221 or contact us via email.